Takbed's Privacy Policy — Your Information, Our Responsibility

Welcome to Takbed. We believe your privacy is a fundamental right. This Privacy Policy explains how we collect your personal information, why we collect it, how we store it, and how we keep it secure.

This Privacy Policy applies to all services on the Takbed platform — including the website, mobile app, casino, Sports Betting, and fish games. By registering on the Takbed platform or using our services, you are considered to have agreed to this policy.

Takbed consistently adheres to international data protection standards. Our technical team continuously works to strengthen platform security so your experience remains safe and enjoyable at all times.

Takbed collects only the information that is necessary. We do not collect data beyond what is required. A full breakdown of what we collect is provided below:

Information collected at registration

• Full name (as it appears on your National ID)
• Date of birth (for age verification)
• Email Address
• Mobile Number
• Permanent Address
• Password (stored in encrypted form)

Information collected during KYC verification

• Scanned copy of National ID or passport
• Selfie or Live Photo (for identity verification)
• Proof of address (utility bill or bank statement)

Transaction Information

• Deposit and withdrawal history
• Payment method details (bKash, Nagad, Rocket account numbers)
• Betting History & Gaming Logs

Automatically Collected Information

• IP Address & Device Information
• Browser Type & Operating System
• Login time and session duration
• Data collected via cookies and tracking pixels

Takbed uses the information we collect only for the specific purposes listed below. We never use your data for any other reason.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To manage all gaming services including Betting, Casino, Fish Games, and Sports.
• Financial Transactions: To process deposits and withdrawals and maintain transaction records.
• KYC Verification: To verify identity in compliance with international anti-money laundering regulations.
• Customer Support: To resolve your complaints and queries promptly.
• Security Assurance: To prevent fraudulent activity, money laundering, and account hacking.
• Personalized Experience: To show you promotions and offers tailored to your preferences.
• Legal Obligations: To provide necessary information in compliance with directives from relevant authorities.
• Platform Improvement: To analyze anonymized usage data for bug fixes and new feature development.

Takbed never sells your information. However, certain data may be shared in the limited circumstances outlined below:

Payment Processors

Limited financial information is shared with the payment gateways Takbed uses — including bKash, Nagad, and Rocket — solely to process transactions. These third parties are contractually bound to uphold our privacy standards.

Legal Authorities

Takbed is required to provide necessary information in response to court orders, government directives, or lawful requests from law enforcement. Where possible, you will be notified in advance.

Anti-Fraud Organizations

Suspicious activity data may be shared with industry security bodies to help combat online gambling fraud.

Business Succession

In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity. You will be notified in advance if this occurs.

Takbed uses industry-leading technology to keep your data safe. Our security framework is described below:

• SSL/TLS Encryption: All data transfers are secured with 256-bit AES encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall and DDoS Protection: To prevent unauthorized access and attacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Penetration Testing: Regular testing to identify potential vulnerabilities.
• Password Hashing: Passwords are stored using the bcrypt algorithm — no one can view your password directly.
• Session Management: Automatic logout after a period of inactivity.

Takbed uses cookies on its website and app to improve your experience. Cookies are small data files stored on your device.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the platform functions.

As a Takbed member, you have the following rights over your own data:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Object to Processing: The right to object to marketing or profiling activities.
• Data Portability: The right to receive your data in a machine-readable format.
• Withdrawal of Consent: The right to withdraw consent for optional data processing at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

Takbed does not retain your information longer than necessary. As a general rule:

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for 5 years after account closure (as required by law).
• KYC documents are retained for up to 5 years after account closure.
• Customer support records are retained for 2 years.
• Analytics data is anonymized and retained for a maximum of 2 years.

Takbed strictly prohibits anyone under the age of 18 from registering or using our services. We do not knowingly collect any information from minors.

Age verification is mandatory at the time of registration. If we determine that an account belongs to a minor, it will be suspended immediately and all associated data will be deleted.

Takbed may update this Privacy Policy from time to time. Changes may be prompted by new legal requirements, technological developments, or business changes.

For significant changes, we will inform you via email or in-app notification. Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team:

• Email: [email protected]
• Response Time: Within 30 Business Days
• Support Page: Visit the FAQ page